XL Axiata Selects CSG International for Mediation of Prepaid and Postpaid Services

Tuesday, August 14, 2012 5:00 pm EDT



Public Company Information:


ENGLEWOOD, Colo.--(BUSINESS WIRE)--CSG Systems International, Inc. (NASDAQ: CSGS), a global provider of software and services-based business support solutions that help clients generate revenue and maximize customer relationships, announced today that it has been selected by one of Indonesia’s largest mobile network operators, PT. XL Axiata Tbk (XL), to implement a single mediation solution for prepaid and postpaid services.

XL is one of the largest mobile operators in Indonesia, with over 46 million subscribers. The organization selected CSG Total Service Mediation (TSM), to replace multiple legacy mediation systems and support online processing for billions of events per day, at throughput rates of over 46,000 Transactions Per Second.

Consolidating to a single mediation solution will enable XL to simplify operations, improve revenue management and lower the total cost of ownership for mediation while supporting growth up to 19 billion voice and data transactions a day.

According to Ian Watterson, CSG International’s Vice President and Managing Director, Asia Pacific, “Alongside the superb team at XL, TSM will manage pre- and postpaid charging events for billions of customer transactions per day while offering the level of flexibility required by XL in order to meet their unique and demanding revenue assurance requirements. CSG’s TSM solution has built a global reputation for excellence as a cost-effective but highly robust solution that can give telecom operators like XL the fast time to value they need.”

According to Director of Technology, Content & New Business XL Dian Siswarini, “XL was looking for a solution that would provide us with better operational management and improve our business processes. We selected CSG on the basis of their high performance, proven scalability with huge volumes, best-in-class ease of use and in-region support. We are confident in building a mutual relationship with the team at CSG.”

CSG’s TSM provides online and offline mediation in a single solution, simplifying XL’s system architecture and back office operations. Additionally, the solution is deployed in a highly available N+1 architecture which ensures no revenue data is lost.

With over 200 installations worldwide, clients rely on CSG TSM to support mediation in a wide variety of service delivery networks, with the reliability and security needed for revenue management or other business-critical applications. CSG TSM is a vital part of network and billing operations for leading companies in Asia Pacific and around the world including Aircel, Celcom, Maxis, Reliance Communications, SingTel Optus, True Move, Telstra, Mastercard, DHL and more.

About PT XL Axiata Tbk

PT XL Axiata Tbk. is one of the major cellular providers in Indonesia. PT XL Axiata Tbk. is 66.6% owned by Axiata Group Berhad through Axiata Investments (Indonesia) Sdn Bhd and Emirates Telecommunications Corporation (Etisalat) through Etisalat International Indonesia Ltd (13.3%), and public (20.1%), and is part of Axiata Group with Robi (Bangladesh), HELLO (Cambodia), Idea (India), MTCE (Iran), Celcom (Malaysia), Multinet (Pakistan), M1 (Singapore), SIM (Thailand) and Dialog (Sri Lanka), to advancing Asia.

About CSG International

CSG Systems International, Inc. (NASDAQ: CSGS) is a market-leading business support solutions and services company serving the majority of the top 100 global communications service providers, including leaders in fixed, mobile and next-generation networks such as AT&T, Comcast, DISH Network, France Telecom, MasterCard, Orange, T-Mobile, Telefonica, Time Warner Cable, Vodafone, Vivo and Verizon. With over 25 years of experience and expertise in voice, video, data and content services, CSG International offers a broad portfolio of licensed and Software-as-a-Service (SaaS)-based products and solutions that help clients compete more effectively, improve business operations and deliver a more impactful customer experience across a variety of touch points. For more information, visit our website at www.csgi.com.


CSG International
Renée Harper, +61 7 3218 8390
Head of Marketing, Asia Pacific Region
Liz Bauer, 303-804-4065
Investor Relations
Turina Farouk, (62) 817 010 8000
Vice President, Corporate Communications