CSG Achieves TM Forum Frameworx Conformance Certification

TM Forum Awards CSG Singleview™ Accelerate 8 Exceptional Levels of Conformance to Frameworx Suite of Standards and Best Practices

Wednesday, November 6, 2013 9:00 am EST

Dateline:

ENGLEWOOD, Colo.

Public Company Information:

NASDAQ:
CSGS
"Service providers are increasingly using Frameworx conformance as an important feature as the need for affordable, efficient, and effective business processes becomes critical to delivering innovative services"

ENGLEWOOD, Colo.--(BUSINESS WIRE)--CSG Systems International, Inc. (NASDAQ: CSGS), a global provider of interactive transaction-driven solutions and services, today announced that Singleview Accelerate 8 has achieved exceptional conformance levels to TM Forum’s Frameworx Business Process (eTOM) and Information Model (SID) Frameworks.

TM Forum’s Frameworx suite of best practices and standards provides the blueprint for effective, efficient business operations. Frameworx enables service providers to assess and optimize performance using a proven, service-oriented approach to operations and integration.

“Service providers are increasingly using Frameworx conformance as an important feature as the need for affordable, efficient, and effective business processes becomes critical to delivering innovative services,” said Nik Willetts, chief strategy officer, TM Forum. “Frameworx Conformance Certification reflects CSG’s commitment to standards and interoperability and reassures customers that require standards-based, cost-effective, and flexible solutions. We congratulate CSG on this achievement.”

CSG has long advocated and developed open-architecture solutions that adhere to globally accepted standards. Comprehensive specifications and requirements allow CSG’s extensive suite of products and services to be easily integrated into a provider’s ecosystem. TM Forum’s Frameworx Conformance Certification recognizes the market-leading ability of Singleview to provide the compatibility, connectivity, and integration necessary for providers to execute effective B/OSS strategies and set the benchmark for conformance in the industry.

“CSG embraces TM Forum standards across all aspects of its product lifecycle,” said Michelle Nowak, vice president of product management for Singleview at CSG. “We take a holistic approach to transformative business change. CSG Singleview Accelerate 8 sharpens the focus on delivering successful business outcomes—it’s not only about technology, but about people and process too.”

Frameworx speeds time-to-market for new services and drives down operational costs by providing a proven, standardized model for core business and functional processes. CSG Singleview Accelerate 8 takes that model a step further, going above and beyond basic standards to adhere to tougher and more comprehensive requirements that enable fitness for deployment in many geographies, segments, and verticals. Today, more than 60 of the world’s best-known wireline, wireless, IP, and mobile network operators rely on CSG Singleview for their fully converged real-time prepaid and post-paid charging and billing services.

About CSG International

CSG Systems International, Inc. (NASDAQ:CSGS) is a market-leading business support solutions and services company serving the majority of the top 100 global communications service providers, including leaders in fixed, mobile, and next-generation networks such as AT&T, Comcast, DISH, France Telecom, Orange, Reliance, SingTel Optus, Telecom New Zealand, Telefonica, Time Warner Cable, T-Mobile, Verizon, Vivo, and Vodafone. With more than 30 years of experience and expertise in voice, video, data, and content services, CSG International offers a broad portfolio of licensed and Software-as-a-Service (SaaS)-based products and solutions that help clients compete more effectively, improve business operations and deliver a more impactful customer experience across a variety of touch points. For more information, visit our website at www.csgi.com.

Contact:

CSG International
KC Higgins, +1 303-434-8163
Public Relations
kc.higgins@csgi.com
or
Liz Bauer, +1 303-804-4065
Investor Relations
Liz.bauer@csgi.com