How Mobile Millennials are Shaping the Future of the Telecommunications Industry

Publish Date:

Wednesday, May 10, 2017 12:50 pm EDT

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Techzone 360

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In the digital era, millennials are quickly emerging as the generation shaping the future of mobile. As digital natives, these young adults – ages 18-35 – are often leading the charge when it comes to adoption and demand for new mobile applications and ideas. In fact, according to Nielsen, 97.5 percent of 18-34 year-olds in the U.S. own a smartphone compared to only 68 percent of those ages 65+.

As the millennial generation increasingly becomes the dominant subscriber base in the coming years, service providers are feeling the pressure to adopt and evolve their offerings to cater to this digitally savvy cohort. 

To determine exactly what millennials will want in their mobile service provider by the year 2022, CSG International recently conducted a survey that polled nearly 1,000 millennials globally to take a closer look at what millennials want when it comes to the future of mobile service.

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