A third of mobile operator customers say they may move to non-traditional providers by 2021. What can they do to hold on to customers? New data suggests mobile video could help stop them leaving, at least in the mobile saturated millennial market.
A new survey of millennials from CSG International, a provider of revenue management solutions for telecom billing, suggests mobile video could be an opportunity for mobile operators. The company employed research firm Intengo to survey 958 18-35-year-olds in the U.S., U.K., Brazil, and Australia in February 2017.*
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