Three Things Cable Engineers Will Be Asked to Support Through the Rest of 2017

Publish Date:

Thursday, February 16, 2017 2:33 pm EST

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News Organization:

CED Magazine, www.cedmagazine.com

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By Chad Dunavant, Vice President of Product Management at CSG International on February 16, 2017

With all the disruptive change in the cable industry over the last year, cable engineers have been fielding numerous curve balls as they work to keep their organizations ahead of the on-the-go consumer. Looking ahead through the rest of 2017, we predict that, among (many) other things, the heads of your cable operations will expect new innovation and further disruption and will ask their cable engineering talent to stretch their capabilities in three key areas: customer experience, the Internet of Things (IoT), and customer care.

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