In the News

  • The public review period of the Commerce Department’s National Institute of Standards and Technology (NIST) Preliminary Cybersecurity Framework has come to an end.

  • With GPS fleet management and dynamic routing, Comcast expects to save more than $24 million in just one year.

  • Cloud services have been around for a number of years, frequently adopted to automate billing, marketing, and sales functions. But they can—and will—do so much more in the years ahead.

  • Digital disruption in the telecommunications industry is rapidly changing the role of service providers. Investment in next-generation networks – such as 4G and LTE – has led to unprecedented gains in the speed and quality of voice and data delivery.

  • It’s not news to any of us at this point that the entire telecommunications industry and the role of service providers in it are rapidly changing. Changing consumer expectations. Changing market demands. Changing – ever-changing – technologies.

  • After weeks of speculation about its future, policy and charging systems specialist Volubill has found a buyer in CSG, which has paid an unspecified sum for the Service Provider Information Technology (SPIT) vendor. (See Volubill on Brink of Being Acquired.)

  • George Fraser, VP – EMEA, at BSS provider CSG International, talks to about the huge pressures of cost management in terms of service deployment. In order to transform older technologies Fraser looks at the benefits of managed services or cloud-based services to make incumbent operators as nimble as the new disruptors.

  • Remember the days when outsourcing meant giving “non-core” systems and processes to third-party “consultants” who promised to save you money while allowing you to focus on whatever they thought was your core business? They glibly dubbed it, “your mess for less.”

  • Earlier this year, executives from Amazon Web Services (AWS) went on record discussing what they saw as substantial differences between public and private clouds.

  • Comcast is ready for a smash hit in the coming year. The cable giant is one of the most progressive leaders in field-service operations, having recently expanded its use of workforce automation to support the efforts of more than 30,000 mobile technicians.

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