In the News

  • More than one-third of data breaches aren't detected for hours, and recovering from a breach takes anywhere from days to months, a new survey says.

    "The mean time to respond is the focus now," says Paul Nguyen, president of global security solutions for CSG Invotas, which sponsored the survey conducted by IDC.

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  • Cyber attacks are prolific. We may be stating the obvious, but when the profuse number of attacks are coupled with the fact that they get more sophisticated every day, then the outcome is a security analyst's nightmare. Although the field of cybersecurity is growing by leaps and bounds, the workforce necessary to support it cannot keep pace with demand. As a result, many organisations remain quite vulnerable to security threats. The question has shifted from, “Will I be attacked?” to, “When

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  • All of us understand that fraud is a big problem. And we live in a world where cyber warfare is part of everyday life. Soon Government budgets for cyber defences (and presumably offenses) will overtake the budget for physical warfare. The network security market is forecast to be worth $6.6 billion in 2018, up from $1.54 billion today.

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  • Tony Jackson, Senior Product Manager, Policy Control & Charging at CSG International explorers whether innovative approaches to policy control and charging, combined with network functions virtualisation, can give digital service providers the agility they need to meet customer expectations.

  • Inmarsat, a provider of global mobile satellite communications services, and CSG International, have joined forces to support Immarsat's new Global Xpress service.

  • It’s hard to read the news these days without learning about yet another security breach.
    With cybercrime increasing and response times lagging, is a cyber playbook the answer?
  • CSG International, Inc. has released results of its new survey, “Supporting Today’s Digital Lifestyle,” that explores the opportunities and concerns cable and telecom operators face as the digital lifestyle evolves.
    The CSG survey polled decision makers at the top 100 communication service providers (CSPs) in North America to determine the extent to which CSPs have transformed their operations and business models to become digital service providers (DSPs).

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  • According to a survey from CSG International, many providers believe that the components of that portability—personalization, device authentication and multi-device access to content from a single account—pose serious challenges regarding the ability to drive profit from digital content.

    "Service providers of all stripes are in the midst of monumental business transformation to ensure their networks, billing and operational systems can keep pace with changing—and growing—consumer demand," said

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  • There are three key factors that will allow communications service providers to successfully deliver and grow revenue from providing digital lifestyle services. They are: enabling content portability, settling charges and revenues among complex partner ecosystems, and driving revenue through cloud- or machine-to-machine-based services.

  • A new survey of decision makers at 100 top communication services providers in North America by CSG International, Inc. found that 31% of telecommunications organizations and 44% of cable organizations said “enabling content portability” would play a key role to their ability to provide digital lifestyle services to consumers.

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