In the News

  • ENGLEWOOD, Colo. -- CSG Systems International, Inc. (NASDAQ: CSGS), the trusted global partner to launch and monetize digital services, today announced survey findings that reveal new trends in consumer use of streaming video services and the impact of streaming on Pay TV services.

  • CSG commissioned Pipeline to conduct a global survey of service providers to gauge their state of digital transformation from key decision makers within service providers from every major market spanning all stages of transformation. The results were remarkably uniform and provided keen, invaluable insights into the state of transformation today.  Read the article here.

  • Digital transformation has been a key driver in the telecoms business for the last two years or so, though as with so many trends and shifts in our industry, it’s open to a number of takes and interpretations. Sean Casey, the director of Convergent Solutions at CSG International, discusses how the digital transformation journey is progressing

    VanillaPlus: CSG went public in 2015 with what looked like your keynote digital proposition, Ascendon. Twelve months on, how do you see the impact and

  • More than half of communications service providers indicated that most of their service offerings are digital today, according to a survey by CSG International in partnership with Pipeline Market Research. The survey polled 100 communications service providers worldwide, including telco, cable and telecom companies, to determine the current state, opportunities and challenges on the path to becoming digital service providers.

  • Findings from a survey by CSG International, a global provider of interactive transaction-driven solutions and services, reveal that projecting over the next three years, the majority of Communications Service Providers (CSPs) said that offering digital services and transforming their business to become a Digital Service Provider (DSP) had the most potential to increase top-line revenue, with 28 per cent of respondents ranking it as the number one revenue growth area. The majority of service

  • When it comes to premium sports, fans have always been passionate, though the game action is now enhanced by much more interactivity about every player, every stat, every alert, tweet or notification whether in the stadium, on TV or through mobile devices.

  • By Ken Kennedy

    2015 was a big year for telecom, as mergers and acquisitions created a great  deal of shake-up in the media landscape. From moves to merge Charter and Time  Warner to AT&T and DirecTV, there is no doubt the industry is undergoing a  major transformation to adapt to meet the demands of today’s consumers.

  • By David Heaps, Head of Strategy, CSG International; pg 30

    The swing from traditional communications services to digital services provision is rapidly gaining momentum, as we see weekly in new partnerships between communications service providers (CSPs) and media providers, and over the next few years we expect a growing number of similar alliances to form, as CSPs move more deeply into Internet of Things propositions such as Connected Home and eHealth...

    continued at Vanilla Plus, pg 30


  • Industry View: BSS, page 29

    Don't be a Sheep When it Comes to BaaS

    Should you follow the industry trend of handing over your BSS to a managed service provider? ALAM GILL explains what ‘Billing as a Service’ should really mean.

  • By Richard Ullenius, VP International Managed Services, CSG International

    While there are many benefits to living and working in our always-on connected world, there is one downside for business: It takes a lot more to impress mobile consumers than it did just a few years ago.

    Those awestruck early adopters who interacted with smartphone content on first-generation mobile networks are now accustomed to lightning-fast speeds with seamless access across all of their devices.


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